Return Window

You have 30 days from the date of receipt to initiate a return.

Eligibility Criteria

To be eligible for a return:

• Items must be unused, in their original packaging, and in the same condition you received them.
• Proof of purchase (receipt or order number) is required.
• Please do not send your purchase back to the manufacturer.

Non-returnable Items

The following items cannot be returned:

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

– Gift cards

– Downloadable software products

– Some health and personal care items

Return Process

1. Initiate a Return: Contact our customer service team at [email/phone number] to request a return authorization.
2. Return Instructions: We will provide you with a return shipping label and detailed instructions.
3. Shipping Costs: Customers are responsible for return shipping costs unless the item is defective or there was an error on our part.

Refunds

Processing Time

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 7-10 business days.

Refund Amount

Please note that original shipping costs are non-refundable unless the return is due to an error or a defective product.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at

[Your email address]

Exchanges

If you wish to exchange an item for a different size or product, please return the original item and place a new order.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of receipt for a replacement or refund. We will cover the return shipping costs in these cases.

Customer Support

For any questions or concerns regarding our return and refund policy, please reach out to us:

• Email: info@azzixr.com
• Phone: 781.754.6807
• Address: Azzixr Ventures LLC 1207 Delaware Ave #3038 Wilmington, DE 19806

Thank you for shopping with us! We appreciate your business and are committed to ensuring your satisfaction with every purchase.